Attaching files from network drive #95671

https://thebrain.zendesk.com/agent/tickets/95671

Hello Keneth,

Thank you for your patience as we reviewed the issue closely.

This appears to be a known issue related to files stored on network drives. At the moment, network drives are not fully supported in TheBrain, which can cause problems like the one you’re experiencing. As a workaround, you can first copy the file to a local folder on your machine before pasting it into TheBrain. This should resolve the issue for now.

Our team is actively working on addressing this, and we’ll be sure to update you as soon as a fix becomes available. We appreciate your understanding and patience as we work to improve the experience.

If you encounter any further issues or have additional questions, please don’t hesitate to let me know. I’m here to help!

Best regards and wishing you a happy new year!

John