Encountered a crash error in the brain today (Getting more info) #98440
https://thebrain.zendesk.com/agent/tickets/98440
Hello Rudolph,
Thank you for sending in the log file, that really helps.
To get a clearer picture of what caused the crash, could you share a few more details? For example:
- What action were you performing in TheBrain just before the crash (editing a note, linking thoughts, adding an attachment, etc.)?
- Which Brain or area were you working in when it occurred?
- Has this happened more than once, or was it a one-time occurrence?
With that information alongside your log, we’ll be able to narrow down the cause and get back to you with next steps.
Best regards,
John