Empty testflight feedback? #95023

https://thebrain.zendesk.com/agent/tickets/95023

Hello Michael,

Thank you for reaching out to us, I’m here to help.

To assist you further, could you please provide a bit more detail on what happened? Specifically, it would be helpful to know:

• What was happening in TheBrain when the error (if it is one) occurred?
• Are you able to replicate the issue consistently, or does it seem to happen randomly?
• Any other context, feedback ,or details you noticed when the error occurred?

Additionally, if possible, could you email us the output.log file? This file will give us crucial insights. To send it:

1. Open TheBrain.
2. Click on the Settings icon.
3. Go to Support and select Email log file.

Thank you for your patience, and I look forward to your reply so we can work towards a solution!

Best regards,

John