Open in TheBrain

Update to #100226

https://thebrain.zendesk.com/agent/tickets/100226

Hello James,

Thank you for sending the screenshots and log details. I received them.

I understand the situation better now. TheBrain 15 is cycling the error view, so you cannot access the full message, and you are also seeing a version message when trying to use TheBrain 14.

For immediate access, please continue using the Web Client for now:

https://app.thebrain.com

I know that is not the same as having the desktop app working, but it should help you access your synced Brains while we review the desktop startup issue.

I’m going to bring the screenshots and log back for review before giving you another recovery step. I do not want to have you reinstall, reset, or rename anything until we confirm the safest next move.

For now, please do not delete, rename, or move any local Brain folders.

Best regards,

John