AI error (something went wrong) #94898

https://thebrain.zendesk.com/agent/tickets/94898

Hello,

Thank you for reaching out!

To help us investigate, could you please confirm which version of TheBrain you’re using? This information will allow us to better assist with the AI button issue you're experiencing.

In the mean time, have you tried signing out of TheBrain and signing back in? This simple step often resolves various issues.

Additionally, you might want to click in the plex area (not directly on a thought—just off to the side) and drag up and down a bit to "refresh" the screen. I’ve seen instances where the AI button appeared greyed out, but it was reactivated with this quick action.

Thank you, and I look forward to your reply!

Best regards,

John