Update on #94455
https://thebrain.zendesk.com/agent/tickets/94455
Hello!
Thank you for providing the error log. We’ve reviewed it, and it seems the issue may be related to loading fonts in your brain file.
To help us investigate further, could you please provide a bit more information?
- Is this issue occurring with one specific brain, or does it affect all of your brain files?
- Were you ever able to open the brain in question successfully, or has it always failed?
- If you were able to open it successfully in the past, did the issue start after updating to a specific version via TestFlight?
In the meantime, we suggest trying to uninstall the app (Deku) from your device and reinstalling it via TestFlight. Please note, that uninstalling the app will delete any data that hasn’t been backed up or synced to TheBrain Cloud, so we recommend ensuring your data is backed up and synced before proceeding.
Let us know if this resolves the issue or if you need further assistance!
Best regards,
John