Free Trial - Jamesachavez
Widget Name: TheBrain Technologies
Date: 2025-02-18 00:38:31
Email: jamesachavez@me.com
Name: jamesachavez@me.com
05:06:39 - jamesachavez@me.com: Yanya, we've got disconnected...!; 05:07:12 - ysuratwala@thebrain.com: It's okay, we're back now :) Where were we again?; 05:07:36 - ysuratwala@thebrain.com: Yes, we do get disconnected here if our chat remains idle for 10 minutes or more; 05:07:57 - ysuratwala@thebrain.com: If ever that happens you can always write to use directly at support@thebrain.com; 05:08:05 - ysuratwala@thebrain.com: I can reply to you from there :); 05:08:08 - jamesachavez@me.com: I am gong to give it a try again; 05:08:28 - jamesachavez@me.com: I think I have 7 days trial , right?; 05:08:38 - ysuratwala@thebrain.com: Sure, go ahead and give it a try, let us know how you feel; 05:08:44 - ysuratwala@thebrain.com: 30 days free trial actually; 05:09:27 - ysuratwala@thebrain.com: and if for whatever reason you weren't able to fully utilize (within reasonable restriction) we can give another 30 days trial; 05:10:03 - jamesachavez@me.com: That would work...I just downloaded it on my work laptop and it let me , let see.... one last questions , the Brains that I created that are available in my web brain, can they be accessed with the Brain 14?; 05:10:37 - ysuratwala@thebrain.com: Now that's a bit of a process; 05:11:03 - ysuratwala@thebrain.com: Are the brains that you were talking about from Thebrain 8 era?; 05:11:33 - jamesachavez@me.com: :thinking::thinking::thinking::thinking::thinking:; 05:11:40 - jamesachavez@me.com: yes; 05:13:35 - ysuratwala@thebrain.com: Yea ... About that ... Do you have a local .brz copy of it on your desktop perhaps?; 05:14:17 - ysuratwala@thebrain.com: We discontinued webbrain.com and replaced it with app.thebrain.com due to security reasons, stability and upgrades, so the old cloud of thebrain 8 is not functional anymore; 05:14:20 - jamesachavez@me.com: Will have to look for it but I can downloaded it no?; 05:14:50 - ysuratwala@thebrain.com: From versions 8 to 14 all of them will sync with no problemsd; 05:14:58 - ysuratwala@thebrain.com: Versions 9**; 05:16:51 - ysuratwala@thebrain.com: If you do find the backup of your brains (as .brz) you can import them to thebrain 14 with no issues; 05:16:58 - ysuratwala@thebrain.com: Oh ... Hold on a second; 05:17:17 - ysuratwala@thebrain.com: Can I please have the email address associated with your account?; 05:17:19 - jamesachavez@me.com: I think they are 9; 05:17:36 - ysuratwala@thebrain.com: Since you are coming from thebrain 8, I think I can check if I can give you a special discount; 05:17:57 - jamesachavez@me.com: Yay!!; 05:18:21 - jamesachavez@me.com: Are this 9 or 8?? I can't tell; 05:18:34 - ysuratwala@thebrain.com: Please do provide your email address associated with your account and I will start checking right away; 05:19:10 - jamesachavez@me.com: jamesachavez@me.com; 05:20:31 - ysuratwala@thebrain.com: Oh ... Looks like I found something; 05:21:20 - jamesachavez@me.com: OK??; 05:21:59 - ysuratwala@thebrain.com: Hahaha, those caps get me; 05:22:15 - jamesachavez@me.com: hahahaa; 05:22:43 - ysuratwala@thebrain.com: So it appears that you were using TheBrain 9, this I can confirm because I see about 8 brain titles synced to the cloud which you can download even right now; 05:23:17 - jamesachavez@me.com: Yes... ; 05:23:20 - ysuratwala@thebrain.com: I can only see the title of the brains not the content; 05:23:43 - jamesachavez@me.com: Financial Planning Process; 05:23:48 - ysuratwala@thebrain.com: Indeed; 05:24:25 - jamesachavez@me.com: Great, I am looking at them at theapp.brain.com; 05:24:51 - ysuratwala@thebrain.com: So I don't think the version 8 upgrade discount applies, but I can try to see if I can activate a free trial for version 14 for you; 05:25:46 - jamesachavez@me.com: c'mon!!; 05:26:10 - ysuratwala@thebrain.com: You didn't have pro combo or license yet, hence no perpetual license was applied (it would allow you to use the app with pro like features indefinitely, minus the subscription and AI features) Let me see what I can do;
05:27:44 - ysuratwala@thebrain.com: Just incase this chat closes, I will save our conversation and chat via email so we can communicate from there :); 05:28:05 - jamesachavez@me.com: perfect; 05:28:55 - ysuratwala@thebrain.com: Yes, I can issue a free trial for you at this email jamesachavez@me.com; 05:29:14 - ysuratwala@thebrain.com: Would you like to avail it now?; 05:29:25 - jamesachavez@me.com: Yessss!! Please; 05:29:50 - ysuratwala@thebrain.com: In the process ...; 05:30:11 - jamesachavez@me.com: ok, tks; 05:33:29 - jamesachavez@me.com: Could you explain this...I did have the weblicense permanent..I think... I was getting the updates in the app....You didn't have pro combo or license yet, hence no perpetual license was applied (it would allow you to use the app with pro like features indefinitely, minus the subscription and AI features); 05:33:36 - jamesachavez@me.com: {"type":"system_message","text":"[Visitor has minimized the Chat Box.]","subType":"API_EVENT_MESSAGE"}; 05:34:07 - ysuratwala@thebrain.com: You now have 1 month free trial :); 05:34:15 - jamesachavez@me.com: {"type":"system_message","text":"[Visitor has un-minimized the Chat Box.]","subType":"API_EVENT_MESSAGE"}; 05:34:54 - jamesachavez@me.com: That's great...!! with everything? so I can try the AI tool??; 05:35:36 - ysuratwala@thebrain.com: Yes! Go ahead :) It may take few mins to reflect but its done already from our end; 05:36:19 - jamesachavez@me.com: Excellent, I think I am in already...playing around for a little bit; 05:36:29 - ysuratwala@thebrain.com: Ah I just checked, you were subscribed to pro service for $180. It included sync and almost everything; 05:36:39 - ysuratwala@thebrain.com: Only issue is you get a commercial license, not a perpetual license; 05:36:59 - jamesachavez@me.com: what's the difference; 05:37:59 - ysuratwala@thebrain.com: Commercial license = expires if subscription endedPerpetual license = doesn't expire for as long as we survive as human species;
05:38:32 - jamesachavez@me.com: I like that..... well, until this last US election....hahahah; 05:38:53 - ysuratwala@thebrain.com: Also you do get the perpetual license for the next version if it coincides with your purchase duration; 05:39:01 - ysuratwala@thebrain.com: Nah ... Don't mention the elections XD; 05:39:16 - jamesachavez@me.com: I know!!; 05:39:37 - jamesachavez@me.com: :unamused::sunglasses::sunglasses:; 05:40:19 - jamesachavez@me.com: How do you mean, if it coincides with my purchases; 05:40:37 - ysuratwala@thebrain.com: So yes, if you ever encounter a problem, or you want to reach to chat but we're off hours, you can always write to us at support@thebrain.com; 05:41:11 - jamesachavez@me.com: Where are you located?; 05:41:39 - ysuratwala@thebrain.com: Let's take, for example, you purchased a pro license or pro combo right now, with v15 in development, you are entitled to perpetual license for v15 :); 05:42:15 - ysuratwala@thebrain.com: LA California; 05:42:22 - jamesachavez@me.com: Got it. But the license is Perpetual, right?; 05:42:38 - jamesachavez@me.com: Im in Texas, Central time; 05:43:01 - ysuratwala@thebrain.com: Yes ... If you purchase pro license or pro combo, either one of them gets you the perpetual license; 05:43:19 - jamesachavez@me.com: I hope all is good with you and your loved ones....!!; 05:43:32 - ysuratwala@thebrain.com: pro service is more like a subscription-based model, think of it like netflix; 05:43:59 - ysuratwala@thebrain.com: Oh man, I really appreciate it, the fires here were insane; 05:44:19 - ysuratwala@thebrain.com: May God shower blessings upon you and your family as well :); 05:44:42 - jamesachavez@me.com: Ditto my friend!!! So how much is my special price for the Pro and for the Combo??; 05:48:04 - ysuratwala@thebrain.com: Yes ... while you're not applicable for the v8 upgrade, I will try my best to see if there is still a discount available; 05:48:26 - ysuratwala@thebrain.com: But to set expectations clear, I am not sure yet, checking atm; 05:48:27 - jamesachavez@me.com: THank you very much!; 05:48:40 - jamesachavez@me.com: understood; 05:51:04 - ysuratwala@thebrain.com: Sorry to inform, no standard discounts available :(; 05:51:21 - ysuratwala@thebrain.com: Though we do have educational discounts ... if you are interested; 05:51:43 - jamesachavez@me.com: Self Study?? ; 05:52:13 - ysuratwala@thebrain.com: Not really, like if you have an educational email (.edu/utoronoto etc.); 05:52:22 - ysuratwala@thebrain.com: Or school ID; 05:52:50 - jamesachavez@me.com: I Was just kidding... Ive go one from 30 years ago!! :-); 05:53:33 - ysuratwala@thebrain.com: I mean ... Is it still active? Can you still use that email?; 05:53:56 - jamesachavez@me.com: nop...; 05:54:24 - ysuratwala@thebrain.com: Aww ...; 05:54:52 - jamesachavez@me.com: So you said that I am not elligible because I had the Brain 9??; 05:55:46 - ysuratwala@thebrain.com: Yes ... and you never subscribed to pro license or pro combo yet ... renewals for those bundles are offered at $159; 05:56:23 - jamesachavez@me.com: I di have that!!!; 05:57:19 - ysuratwala@thebrain.com: If you can find a receipt for it, we will gladly honor the renewal discount, as far as I can see, its the pro service $180; 05:57:33 - ysuratwala@thebrain.com: It's only*; 05:57:34 - jamesachavez@me.com: I am looking for the last receipt...; 06:00:15 - ysuratwala@thebrain.com: Sure! In the meantime, do enjoy your free trial of thebrain 14, you can even sync cross platform windows macos ios and andoid (also webclient :) ); 06:01:18 - jamesachavez@me.com: Perfect...I'll find it and Iwill share it with you. What is the price without the dicount?; 06:03:13 - ysuratwala@thebrain.com: I appreciate your time, we can continue this later via email (it will open one up with our chat transcript as soon as this chat ends)The initial price for:
Pro Combo (includes pro and perpetual license) = $299, renews at $159;
06:03:42 - jamesachavez@me.com: agggh; 06:03:57 - jamesachavez@me.com: ok, motivated to find my receipt; 06:04:21 - jamesachavez@me.com: i have been with you for 10 years, that should count!; 06:05:56 - ysuratwala@thebrain.com: Pro License is $219,; 06:07:04 - ysuratwala@thebrain.com: Indeed, however, you were on and off during the 10 years, but of course, we love and appreciate our old customers, hence the free trials :P You got another month's worth of free trial extension, too, if you need it; 06:07:42 - ysuratwala@thebrain.com: You can also get the Pro License for 219, renews for 159 as well\; 06:08:01 - jamesachavez@me.com: Thank you!! I just found the manual fotr the Brain 10; 06:08:08 - ysuratwala@thebrain.com: but the issue ... is you do not get sync capabilies; 06:08:36 - ysuratwala@thebrain.com: and a lot of other things are not available for pro license, you really just get the license, hence I suggest the pro combo; 06:08:58 - ysuratwala@thebrain.com: Here's the manual for thebrain 14 as well! https://assets.thebrain.com/documents/TheBrain14/TheBrain14-User-Guide-v01.pdf; 06:09:07 - jamesachavez@me.com: of course, that's what i would get; 06:09:35 - jamesachavez@me.com: Thank you!!; 06:10:11 - ysuratwala@thebrain.com: It's been a pleasure, you can reach out to us via email as well :) See you! God Bless; 06:10:41 - jamesachavez@me.com: Yes I will, thank you!! Be safe out there!!!;