Brainbox old link problem and crash #94703

https://thebrain.zendesk.com/agent/tickets/94703

Hello Thomas,

Thank you so much for the screen recordings, they were incredibly helpful!

We were able to replicate the issue on our end, and our team is currently working on a fix for it.

For the issue where the brain crashes right after you share a link to Brainbox, the issue has been addressed in the latest update v14.9.49. We recommend you update it and check if the issues still persist or not.

As for the old link issue, could you kindly send us a log file after replicating it? That will help us get to the bottom of it more quickly.

We’ll keep you updated as we make progress. Thanks again for your patience and cooperation!

Best regards,

John