Open in TheBrain

Need more clarification from Metta #97919

https://thebrain.zendesk.com/agent/tickets/97919

Hello again, Metta,

Thank you for writing in about the error you saw. I’d like to understand this a bit better so we can pinpoint what’s happening.

Could you let me know:

If you’re able to reproduce it consistently, a short screen recording showing the sequence would be very helpful.

This will help us determine whether this is a one-off event or something we can reliably track down and fix.

If you have any other questions, please feel free to ask. We are here for you.

Best regards,

John