Open in TheBrain

Beta 15 has corrupted everything update #99605

https://thebrain.zendesk.com/agent/tickets/99605

Hello Trevor,

Thank you for the detailed breakdown, that is very helpful. The fact that it works on the clean Intel machine but not on the other two is an important clue.

At this point we need a fresh Output.log from one of the affected machines so we can see what is happening during startup and Brain list loading.

On macOS, please:

  1. Close TheBrain completely
  2. Open Finder
  3. Click Go in the menu bar
  4. Click Go to Folder
  5. Enter:

~/.TheBrain

  1. Open the v9 folder
  2. Open the Logs folder
  3. Delete the existing Output.log file
  4. Launch TheBrain 15.0.508
  5. Confirm the main Brain is still missing
  6. Close TheBrain
  7. Go back to the Logs folder and send the new Output.log

Even in version 15, macOS logs are stored under the v9 folder path above.

That fresh log captured immediately after reproducing the issue is what we need next.

Best regards,

John