Error logs transient issue Dennis #94973

https://thebrain.zendesk.com/agent/tickets/94973

Hello Dennis,

Thank you for your patience and for sharing the details of your experience.

Could you clarify whether you were copying the file directly from within TheBrain by right-clicking the attachment and selecting the "Copy" command, or were you doing this outside of TheBrain, such as in File Explorer? This will help us better understand the steps leading up to the issue.

As this type of error can be transient and challenging to reproduce, would you be able to provide us with a copy of the file in question? If we can replicate the steps with the same file, it might help us identify any potential issues more effectively.

Thank you for your assistance, and we look forward to helping resolve this for you.

Best regards,

John