Customer complaining that Thebrain uses overuse processor #96024

https://thebrain.zendesk.com/agent/tickets/96024

Hello David,

Thank you for sharing the details about your system. To help us investigate the high CPU usage, could you please provide more information?

1. What evidence are you seeing in Task Manager?
   • For example, how many processors are being heavily utilized, and for how long, a video recording would be much appreciated!

2. What was TheBrain doing when you noticed this?
   • Was it idle, indexing, syncing, or performing any specific task?

3. Send us a screenshot:
   • A screenshot of Task Manager while the issue occurs would be helpful for further analysis.

We’ll review the details and advise you on the next steps.

Best regards,

John