Mindmanager files import error #96188

https://thebrain.zendesk.com/agent/tickets/96188

Hello again!

Thank you for reaching out. To help us investigate the issue, could you please do the following?

1. Try the Import Again
   • Attempt to import the MindManager file once more and note any error messages that appear.

2. Send a Log File for Review
   • Open TheBrain, then navigate to Help > Open Log Directory.
   • Locate Output.log and attach it to your response.

3. Include the MindManager File
   • If possible, please attach the MindManager (.mmap) file so we can attempt to replicate the issue on our end.

You may be correct that long URLs could be a factor, but we’d like to review the logs and test the file to confirm.

Looking forward to your response!

Best regards,

John