Multiple Testing (graphics, Font, Hardware Rendering) #96262

https://thebrain.zendesk.com/agent/tickets/96262

Hello again!

Based on the log file, it looks like the issue may be related to how TheBrain is rendering text on your system. This could be caused by a combination of display settings, fonts, or hardware-specific factors.

To troubleshoot, could you try the following steps and let us know if anything changes?

• Update Graphics Drivers – Ensure that your GPU drivers are fully updated.

• Test with a Different Font – Navigate to Brain Theme > Options > Font, and change the font to something else (e.g., Arial) instead of Helvetica to rule out font-specific issues.

• Monitor System Resources – Open Task Manager while using TheBrain and check for GPU, CPU, or memory spikes when the issue occurs. If your GPU is running out of memory, this could be a contributing factor.

• Reproduce the Issue – Try entering the same text ('250217 Anställningsavtal') or resizing the window to see if the error is consistent. Also, let us know if you are using any docking stations or external monitors.

• Update Windows – If you are using Windows 10, please ensure that all updates are installed, as older builds might have bugs that could affect rendering.

• Disable Hardware Rendering – Go to Options > Preferences > Experimental, check Disable Hardware Rendering, and restart TheBrain. Let us know if this resolves the issue.

Please try these steps and let us know if any of them improve the situation. If the issue persists, we’ll continue investigating further.

Best regards,

John