Ateş Aykut – BrainBox Issue Follow-up #100038

https://thebrain.zendesk.com/agent/tickets/100038

Hello Ateş,

I understand the frustration here, and I’m sorry this has taken longer than expected.

We did reach a point where we needed a bit more detail to identify exactly where the issue is occurring, but let’s reset and move this forward properly.

Right now, the key thing we need is to see what happens when you try to add something to BrainBox.

Could you please send a short screen recording showing:

• what item you are trying to add

• which method you are using (extension, drag and drop, Send To, etc.)

• what happens after you try it

• what BrainBox shows afterward

Once I have that, I’ll prioritize this and move on it right away.

Best regards,

John