Brainbox issue paddy #94850

https://thebrain.zendesk.com/agent/tickets/94850

Hello Pat,

Thank you for your patience as we worked on the issue,

I believe the "One or more files could not be accessed" message might be related to an issue we've seen before. This message can appear if there’s a problem while adding an item to BrainBox, and then TheBrain is opened afterwards.

To help us investigate further, could you please provide the URL that triggers the issue shown in your third screenshot? Specifically, it looks like the title of the page is printed multiple times, and the URL doesn’t get added. With this information, we should be able to replicate the issue on our end.

Thanks for your cooperation, and I look forward to your response!

Best regards,

John