Open in TheBrain

TheBrain freezing #95646

https://thebrain.zendesk.com/agent/tickets/95646

Hello Nicholas,

Thank you for reaching out to us. After reviewing the log file, we weren’t able to find anything relevant to the behavior you described. To help us better understand what you’re experiencing, we’d like to collect more details.

Could you please provide the following:

This additional information will allow us to see exactly what’s going on and help us narrow down the cause. Please don’t hesitate to reach out if you have any trouble capturing this information, I’ll be happy to assist further.

Thank you for your cooperation, and I look forward to your response!

Best regards and happy holidays,

John