Log file from Charles (soft error) #95946

https://thebrain.zendesk.com/agent/tickets/95946

Hello Charles,

Thank you for sending in the log files, I’ve received them and will be sharing them with our team for further review. We’ll update you with our findings as soon as we have more information to share.

Thank you for your patience, and feel free to reach out if you have any additional details or questions in the meantime.

Best regards,

John