Implementation Projects

Scope types: greenfield install, upgrade/migration, consolidation, process re-engineering.

Workstreams: Technology, Data, Security/Compliance, Change Management, Training, Vendor/Contracts, Support Readiness.

Phasing: Initiate → Plan → Execute → Stabilize → Optimize.

Risks to watch: data quality, environment parity, external dependencies, hidden manual steps, privilege/scope creep, insufficient training, late stakeholder discovery.

Communication plan: executive briefing cadence, stakeholder newsletter, office hours, release notes, known issues page, hypercare timeline.

Success definition: on-time/on-budget; SLA compliance; user adoption ≥ X%; performance within SLOs; zero Sev-1 incidents post go-live week; audit-ready documentation.