Resource

<p class="default"><b>Version 2 Definition:</b>

A generic term that includes IT Infrastructure, people, money or anything else that might help to deliver an IT Service.

<b>Observations:</b>

TBD

<b>Version 3 Definition:</b>

A generic term that includes IT Infrastructure, people, money or anything else that might help to deliver an IT Service. Resources are considered to be Assets of an Organization.

<b>Observations:</b>

TBD

<b>Useful links:</b>

<a target="_self" href="http://www.itsmkb.com/bk">The Service Management Body of Knowledge &apos;Knowledge Base&apos; of articles and good practice guidance.</a>

<a target="_self" href="http://www.itsmi.com/servicedesk">The Virtual Service Manager (VSM) Complimentary Internet Service Desk</a></p>