Ritual Dissent
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Dissent and formal debate are valuable communication assets in complex contexts because they encourage the emergence of well-forged patterns and ideas.
- A “ritual dissent” approach puts parallel teams to work on the same problem in a large group meeting environment
- Each team appoints a spokesperson who moves from that team’s table to another team’s table
- The spokesperson presents the first group’s conclusions while the second group listens in silence
- The spokesperson then turns around to face away from the second team, which rips into the presentation, no holds barred, while the spokesperson listens quietly
- Each team’s spokesperson visits other tables in turn
- By the end of the session, all the ideas have been well dissected and honed
- Taking turns listening in silence helps everyone understand the value of listening carefully, speaking openly, and not taking criticism personally
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