3.5 Develop and manage sales plans (10105)

<p><strong>Selling products/services. Set appropriate customer expectations. Work with customers using the same schedule that product/service development, production, and customer service functions follow. Manage sales personnel and sales partnerships/alliances.</strong></p>

<p>[Cycle Time] Average sales cycle time in calendar days from the time the lead/opportunity is identified and the sale is closed</p>

<p>[ID:104636] Cycle time in days from when a sales lead/opportunity is identified to when it is closed</p>

<p>[Process Efficiency] Average monthly sales forecast error within a product family</p>

<p>[ID:100213] Average monthly product family sales forecast error</p>

<p>[Staff Productivity] Average daily retail shoppers to brick-and-mortar retail store staff ratio</p>

<p>[ID:106145] Shoppers to retail store staff ratio</p>

<p>[Supplemental Information] Sales FTEs as a percentage of total business entity FTEs</p>

<p>[ID:102530] (Number of FTEs who perform the sales function/Number of business entity FTEs)*100</p>