L2 Process Group

<p>Indicates the next level of processes and represents a group of processes.</p>

Children

1.1 Define the business concept and long-term vision (17040)
1.2 Develop business strategy (10015)
1.3 Execute and measure strategic initiatives (10016)
1.4 Develop and maintain business models (20944)
10.1 Plan and acquire assets (10937)
10.2 Design and construct productive assets (19208)
10.3 Maintain productive assets (19238)
10.4 Dispose of assets (10940)
11.1 Manage enterprise risk (17060)
11.2 Manage compliance (17467)
11.3 Manage remediation efforts (11185)
11.4 Manage business resiliency (11216)
12.1 Build investor relationships (11010)
12.2 Manage government and industry relationships (11011)
12.3 Manage relations with board of directors (11012)
12.4 Manage legal and ethical issues (11013)
12.5 Manage public relations program (11014)
13.1 Manage business processes (16378)
13.2 Manage portfolio, program, and project (16400)
13.3 Manage enterprise quality (17471)
13.4 Manage change (11074)
13.5 Develop and manage enterprise-wide knowledge management (KM) capability (11073)
13.6 Measure and benchmark (16436)
13.7 Manage environmental health and safety (EHS) (11179)
13.8 Develop, Manage, and Deliver Analytics (20959)
2.1 Govern and manage product/service development program (19696)
2.2 Generate and define new product/service ideas (19698)
2.3 Develop products and services (10062)
3.1 Understand markets, customers, and capabilities (10101)
3.2 Develop marketing strategy (10102)
3.3 Develop and manage marketing plans (20008)
3.4 Develop sales strategy (10103)
3.5 Develop and manage sales plans (10105)
4.1 Plan for and align supply chain resources (10215)
4.2 Procure materials and services (10216)
4.3 Produce/Assemble/Test product (10217)
4.4 Manage logistics and warehousing (10219)
5.1 Establish service delivery governance and strategies (20026)
5.2 Manage service delivery resources (20040)
5.3 Deliver service to customer (20058)
6.1 Develop customer care/customer service strategy (10378)
6.2 Plan and manage customer service contacts (10379)
6.3 Service products after sales (12658)
6.4 Manage product recalls and regulatory audits (20110)
6.5 Evaluate customer service operations and customer satisfaction (20595)
7.2 Recruit, source, and select employees (10410)
7.3 Manage employee on boarding, development, and training (20599)
7.4 Manage employee relations (17052)
7.5 Reward and retain employees (10412)
7.6 Redeploy and retire employees (10413)
7.7 Manage employee information and analytics (17056)
7.8 Manage employee communication (17057)
7.9 Deliver employee communications (10532)
8.1 Develop and manage IT customer relationships (20608)
8.2 Develop and manage IT business strategy (20652)
8.3 Develop and manage IT resilience and risk (20706)
8.4 Manage information (20765)
8.5 Develop and manage services/solutions (20784)
8.6 Deploy services/solutions (20824)
8.7 Create and manage support services/solutions (20866)
9.1 Perform planning and management accounting (10728)
9.10 Manage international funds/consolidation (10737)
9.11 Perform global trade services (17059)
9.2 Perform revenue accounting (10729)
9.3 Perform general accounting and reporting (10730)
9.4 Manage fixed-asset project accounting (10731)
9.5 Process payroll (10732)
9.6 Process accounts payable and expense reimbursements (10733)
9.7 Manage treasury operations (10734)
9.8 Manage internal controls (10735)
9.9 Manage taxes (10736)

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