CapGemini, Digital strategy overview by Gartner

<p>Aug 23, 2014 06:48 PM</p>

<p>Formed a global service line, Digital Customer Experience (DCX) in 2014 with a global practice leader and an executive sponsor. DCX consolidates Capgemini's existing digital interactive skills and IP, with a focus on the multichannel customer experience, leveraging industry partners and tools. It introduced a new sales strategy, and established a dedicated center of excellence in India.</p>