Emotional noise
Emotional noise occurs when emotional arousal interferes with communication effectiveness.
Words are powerful symbol that affects people's attitudes behavior and even blood pressure
Curse words or trigger words
Most people respond or trigger words like a bull to a waving Cape
Unchecked negative emotions can interfere with focusing on the message of another.
If you're listening to someone who is emotionally distraught, remain calm, focused and try to communicate your interest in the other person.
Try to avoid emotional sidetracks and keep your attention focused on what others are saying.
Use self talk (tell yourself to remain calm) to quiet the noise and steer back to the subject at hand