Barriers to effective listening
Distracts listener from focusing on the message.
May quickly conclude both the speaker and the topic are an interesting. Allows for them to tune out.
Ambush listener-someone who eagerly pounces on the speaker to argue, criticize, or find fault with the speaker.
Superficial factors like clothing, body, age, etc., all affect our interpretation of a message
Monitor your internal dialogue.
Focus on the message rather than on judging the messenger.