Justifying HF

<h2>Justifying HF</h2>

Sometimes decision makers just don't get it. Applying HF methods and Human centred design principles makes a huge difference to the quality and function of a system. There will be times when you need a few phrased that help to open people's minds and get your skills 'at the table'. Early design stage is best.

Bias & Mayhew wrote an excellent book (2005) called cost-justifying usability. It got me started on how to shape a business case or argument to have HF skills and methods included in design and project teams.

Once you have some business data (e.g. operational revenue; labour, contracts, or injury costs) and credible examples in like industries, it is quite easy to build a case for any astute manager.  3:1 ROI is the stand-by claim that gets management and CFO attention.

<h3>Some favourite quotes to roll out:</h3>

if you want to ensure you have a well designed system that lets your people perform their best – then you’ll have to consider human factors throughout the design process (2)reference to be added

"twenty-first-century safety requires us to understand the increased complexity and interconnectivity between systems and their elements"  John Wilson / Patrick Waterson [ check reference]

It is said to cost over 10 times more to retrofit or change an existing system then to adopt the change in the early design stages (David C. Alexander, 1998)

a stitch in time saves nine

let's just pilot this....nothing bad can happen with a pilot

everyone in the industry [or name of favourite competitor]  is doing this ....

<a class="thought-link" href="brain://5UP_W-enTEespXpYiXFZ4g/References">References</a>

14 May, 2019, 3:21 PM