Critical Incident Analysis

<h2>Critical Incident Analysis</h2>

<p>A method of identifying the sources of operator-system and maintainer-system difficulties in operational or simulated systems.</p>

<p>Produces the identification of human-system difficulties in the operation of a system. Hypotheses about their causes may be made and solutions to those difficulties may be produced.</p>

<h3>Approaches</h3>

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<li>open ended - recall the incident</li>

<li>systemic - structure process (interviews, data analysis, charting tools)</li>

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<p style="margin-right: 0px; margin-bottom: 14.7px; margin-left: 0px; font-stretch: normal; font-size: 14.7px; line-height: normal; font-family: Arial; -webkit-text-stroke-width: initial; -webkit-text-stroke-color: #000000;"><span style="font-kerning: none;">References 21 May, 2019, 1:19 PM beta
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