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Peer and aspirant institution selection metrics
Metric: Who/What/How-Title: When/Where-Tags: Why-Content area: Classification-Type
Balanced scorecard perspective for goals and objectives
Balanced scorecard: Internal process perspective
Parents
Balanced scorecard perspective for goals and objectives
Institutional process
Children
Ctrb: 1.3. CONTINUE TO INCREASE THE DESIGN QUALITY AND THE ACADEMIC RIGOR OF OUR PROGRAMS AS DEEMED NECESSARY BY ASSESSMENT, IRRESPECTIVE OF LOCATION OR METHOD OF DELIVERY
Ctrb: 1.4. CONTINUE TO IMPROVE AND PROMOTE THE ACADEMIC REPUTATION OF OUR INSTITUTION
Ctrb: 2.10. DETERMINE STUDENT'S ACADEMIC GOALS ON ADMISSION, TRACK THEIR ACHIEVEMENT RATES AND IMPLEMENT NON-DIDACTIC STRATEGIES THAT IMPROVE RETENTION OF CAPABLE STUDENTS
Ctrb: 2.13. ESTABLISH ADMINISTRATIVE LEADERSHIP WITHIN THE OFFICE OF THE PROVOST FOR ACADEMIC STUDENT SUCCESS TO ENSURE IT IS A FOCUS OF THE INSTITUTION
Ctrb: 2.3. CONTINUE TO IMPROVE THE EFFECTIVENESS OF THE COURSE TRANSFER PROCESS
Ctrb: 2.4. CONTINUE TO IMPROVE ACCESS TO OUR EDUCATIONAL PROGRAMS THROUGH OFFSITE, ONLINE, AND BLENDED (REDUCED FACE TIME / EXTENDING THE BOUNDARIES OF THE CLASSROOM) DELIVERY MECHANISMS
Ctrb: 2.7. STIMULATE LEARNING THROUGH EFFECTIVE & INNOVATIVE INSTRUCTIONAL PRACTICES
Ctrb: 2.8. PROVIDE RICHER FORMATIVE FEEDBACK TO FACULTY AND CHAIRS ABOUT STUDENT LEARNING EXPERIENCES
Ctrb: 2.9. PROVIDE APPROPRIATE LEARNING SUPPORT RESOURCES
Ctrb: 3.2. CONTINUE TO IMPROVE THE QUALITY, QUANTITY, DIVERSITY AND UTILITY OF LEARNING SPACES.
Ctrb: 3.4. SIMPLIFY AND STREAMLINE ADMINISTRATIVE PROCESSES
Ctrb: 4.2. CLARIFY EXPECTATIONS, CONDUCT REGULAR PERFORMANCE EVALUATIONS AND REWARD EXCELLENCE
Ctrb: 5.1. CONDUCT HONEST SELF-REFLECTION LEADING TO CONTINUOUS QUALITY IMPROVEMENT
Ctrb: 5.2. IMPLEMENT A FORWARD LOOKING PLANNING PROCESS
Ctrb: 5.4. CONTINUE TO IMPROVE COLLEGE AND OPERATIONAL AREA EFFECTIVENESS AND EFFICIENCY
Internal process perspective - Cycle time (Time to graduation)
Internal process perspective - Inventory (Certifications available)
Internal process perspective - Inventory (Program seat capacity)
Internal process perspective - Orders (Enrollment)
Internal process perspective - Quality control (Average journal tier of research publications)
Internal process perspective - Quality control (Learning outcomes achievement rates)
Internal process perspective - Resource allocation
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Tag: Balanced scorecard: Internal process perspective